Returns Policy

We have a 14‑day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at maisonvelor2@gmail.com. Returns that have not been approved in advance will not be accepted.

Return Shipping

Customers are responsible for arranging and paying for their own return shipping.

We recommend using a trackable shipping method and keeping your receipt as proof of shipment. Please send returns to the following address:

Tuengen alle 3a 0374